Legal

Privacy Policy

How MusicPromo collects, uses, and protects your information.

Last updated: July 8, 2026

1. Introduction

MusicPromo ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website at music-promo.us, our mobile application, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this policy.

2. Information we collect

Account information. If you create an account, we may collect your name, email address, password (stored in hashed form), and profile details such as bio, avatar, and social links.

Beta and marketing signups. If you join our waitlist or early access list, we collect your email address and may record how you signed up (for example, from our website or link in bio page).

User content. When you use the app, you may import photos, audio files, and other media to create promo videos and electronic press kits. Much of this processing happens on your device. We may also store content you choose to save to your account or sync through the Service.

Support communications. If you contact us, we receive the information you provide, such as your name, email address, and message contents.

Usage and device information. We may collect information about how you use the Service, including app version, device type, operating system, crash logs, and general usage events. This helps us improve reliability and performance.

Cookies and similar technologies. Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings where applicable.

3. How we use information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage accounts and beta access
  • Process exports, profiles, and other features you request
  • Respond to support requests and communicate with you
  • Send service-related messages, including beta updates and policy changes
  • Monitor performance, debug issues, and improve the Service
  • Protect against fraud, abuse, and security threats
  • Comply with legal obligations

4. On-device processing

MusicPromo is designed so that much of your photo, audio, and video processing happens on your device. In many cases, your music and media are not uploaded to our servers unless you choose a feature that requires cloud storage or sync.

When you export or share content, you may send finished videos to third-party apps or platforms using your device's native sharing tools. Those platforms handle your data under their own privacy policies.

5. How we share information

We do not sell your personal information. We may share information:

  • Service providers who help us operate the Service, such as hosting, analytics, email delivery, and customer support tools, under contractual confidentiality obligations
  • Legal and safety reasons when required by law, court order, or to protect rights, safety, and security
  • Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards
  • With your direction when you choose to share content or connect third-party accounts

6. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or for legitimate backup and security purposes.

7. Security

We use administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights and choices

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of your data in a portable format
  • Opt out of marketing emails using the unsubscribe link in those messages

To exercise these rights, contact us at support@musicpromos.app. We may need to verify your identity before responding.

California residents may have additional rights under the CCPA/CPRA. Where applicable, you may also lodge a complaint with your local data protection authority.

9. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

10. International users

If you access the Service from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have different data protection laws than your home country.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes become effective means you accept the revised policy.

12. Contact us

Questions about this Privacy Policy? Contact us at support@musicpromos.app.